🔒 Data & Privacy

darazply Privacy Policy
— Your Data, Handled Right

At darazply, your personal data belongs to you. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over it. We've written it in plain language — no legal jargon, no hidden surprises.

Last Updated: 1 June 2025

How darazply Protects Your Privacy

Six core commitments that define how darazply handles your personal information every single day.

End-to-End Encryption

Every piece of data transmitted between your device and darazply's servers is protected using TLS 1.3 encryption. Your login credentials, payment details, and personal information are never sent in plain text. Even if someone intercepts the connection, they cannot read your data.

No Data Selling — Ever

darazply does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process transactions, and comply with legal obligations. That's it — no exceptions, no loopholes.

Secure Data Storage

All personal data stored by darazply is held on secured servers with restricted access. Passwords are hashed using industry-standard algorithms and are never stored in readable form. Access to player data is limited to authorised darazply staff on a strict need-to-know basis.

You Control Your Data

darazply gives you real control over your personal data. You can request access to everything we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data. Submit a request anytime via email and we'll respond within 30 days.

Transparent Cookie Use

darazply uses cookies only for essential platform functions, session management, and basic analytics to improve the user experience. We do not use third-party advertising cookies or tracking pixels. You can manage cookie preferences from your browser settings at any time.

Opt-Out of Marketing

If you've opted in to receive promotional emails or SMS from darazply, you can unsubscribe at any time using the link in any marketing message or by contacting support. Opting out of marketing does not affect transactional communications like deposit confirmations and withdrawal notifications.

Plain Language Notice: darazply has written this Privacy Policy in clear English so every Bangladesh player can understand exactly how their data is handled. If anything is unclear, contact us at [email protected] before you register.

01 Introduction

This Privacy Policy describes how darazply ("darazply", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the darazply platform at darazply.app. By registering an account or using any part of the darazply platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

darazply takes your privacy seriously. We collect only the data we genuinely need to operate the platform, process your transactions, verify your identity, and keep your account secure. We do not collect data for the sake of it, and we do not sell your information to anyone — ever. This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy.

This policy applies to all personal data collected through the darazply website, mobile application, customer support channels, and any other service operated by darazply. It covers data collected from registered players, prospective players who browse the site without registering, and anyone who contacts darazply support.

02 Data We Collect

darazply collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad account number, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, OS Automatically on platform access
Usage Data Pages visited, games played, session duration Automatically via platform analytics
Communications Data Support chat logs, email correspondence Customer support interactions

darazply does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations (for example, if a player discloses a gambling problem during a self-exclusion request).

03 How We Use Your Data

darazply uses your personal data for the following purposes:

  • Account management — creating and maintaining your darazply account, processing logins, and managing account settings.
  • Transaction processing — handling deposits, withdrawals, and bonus credits securely and accurately.
  • Identity verification (KYC) — confirming your identity and age to comply with legal requirements and prevent fraud.
  • Fraud prevention and security — detecting and preventing unauthorised access, money laundering, and other prohibited activities.
  • Customer support — responding to your queries, resolving disputes, and improving our support quality.
  • Responsible gaming — monitoring play patterns to identify potential problem gambling and enforcing self-exclusion requests.
  • Platform improvement — analysing usage data to improve the darazply platform, fix bugs, and develop new features.
  • Marketing communications — sending promotional offers and updates, but only if you have opted in to receive them.
  • Legal compliance — meeting our obligations under applicable laws and responding to lawful requests from regulatory authorities.
Marketing Opt-In: darazply will only send you promotional emails or SMS if you explicitly opt in during registration or via your account settings. You can withdraw this consent at any time without affecting your ability to use the platform.

04 Legal Basis for Processing

darazply processes your personal data on the following legal grounds:

  • Contract performance — processing is necessary to provide the services you've signed up for, including account management and transaction processing.
  • Legal obligation — processing is required to comply with applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
  • Legitimate interests — processing is necessary for darazply's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
  • Consent — for marketing communications and non-essential cookies, darazply relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing

darazply does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

  • Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification providers — third-party KYC services receive identity documents you submit for verification. These providers are contractually required to handle your data securely and use it only for verification purposes.
  • Regulatory authorities — darazply may be required by law to share data with government agencies, law enforcement, or financial regulators. We will only do so in response to a lawful request and will notify you where legally permitted.
  • Fraud prevention agencies — in cases of suspected fraud or money laundering, darazply may share relevant data with fraud prevention organisations.
  • IT and infrastructure providers — cloud hosting and technical service providers who support the darazply platform may process data on our behalf under strict data processing agreements.
No Third-Party Marketing: darazply never shares your contact details with third-party advertisers or marketing companies. Your email address and phone number are used only for account-related and (if opted in) darazply promotional communications.

06 Cookies

darazply uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use three categories of cookies:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
  • Analytics cookies — used to understand how players navigate darazply, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised. You can opt out via your browser settings.
  • Preference cookies — remember your settings such as language preference and display options. These are optional and can be cleared via your browser.

darazply does not use advertising cookies, retargeting pixels, or any third-party tracking technology that follows you across other websites. To manage cookies, adjust your browser settings or clear your browser's cookie storage at any time.

07 Data Retention

darazply retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods are as follows:

Data Type Retention Period Reason
Account and identity data 5 years after account closure AML and legal compliance
Transaction records 5 years after transaction date Financial regulation requirements
Support communications 3 years after last interaction Dispute resolution
Analytics and usage data 13 months rolling Platform improvement
Marketing consent records Until consent withdrawn + 1 year Proof of consent

After the applicable retention period, darazply securely deletes or anonymises your personal data so it can no longer be linked back to you.

08 Your Rights

As a darazply player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data darazply holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we use your data while a dispute is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Please note that some rights are subject to legal limitations. For example, darazply cannot delete transaction records that are required to be retained under anti-money laundering regulations, even if you request erasure. We will always explain clearly if a request cannot be fulfilled and why.

09 Data Security

darazply implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration:

  • TLS 1.3 encryption on all data in transit between your device and darazply servers.
  • AES-256 encryption for sensitive data stored in our databases.
  • Bcrypt password hashing — your password is never stored in readable form.
  • Two-factor authentication (2FA) available for all player accounts and mandatory for all darazply staff accounts.
  • Regular security audits and penetration testing by independent third-party security firms.
  • Access controls — player data is accessible only to authorised darazply staff with a documented business need.
  • Incident response plan — in the event of a data breach, darazply will notify affected players and relevant authorities within 72 hours of becoming aware of the breach.

While darazply takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and enable 2FA on your darazply account.

10 Children's Privacy

darazply is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If darazply discovers that a player is under 18, the account will be immediately suspended, any winnings voided, and the deposited funds returned. All personal data associated with the underage account will be deleted as soon as legally permissible.

If you believe a minor has registered on darazply, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on any report without delay.

11 Changes to This Policy

darazply may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the darazply platform for at least 7 days before the changes take effect.

The date of the most recent update is shown at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of darazply after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account by contacting support.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how darazply handles your personal information, please get in touch:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on the darazply platform
  • Response Time: Data rights requests responded to within 30 days

For questions about our gaming rules, visit the Terms and Conditions page. For responsible gaming tools and self-exclusion, visit the Responsible Gaming page.

Your Privacy Matters: darazply is committed to handling your personal data with care, transparency, and respect. If you ever feel your privacy has not been respected, contact us and we will investigate promptly.
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Play on darazply with Confidence

Your data is safe with us. Join hundreds of thousands of Bangladesh players who trust darazply for fast payouts, fair games, and genuine data protection. Register in under two minutes.

18+ only. Please play responsibly. Visit Responsible Gaming for self-exclusion and support tools.